Important information

In order to use this website, you will need to enable JavaScript in your browser.

Subscriptions for one or both of:
Maven Income and Growth VCT PLC
Maven Income and Growth VCT 5 PLC

Privacy & cookie policy

< Begin application process

  1. Who are Link Asset Services and Link Market Services?

Link Asset Services (“Link”) is a trading name of companies (including Link Market Services Limited and Link Market Services Trustees Limited in the UK and Link Registrars Limited and Link CTI Limited in Ireland) which offer a range of services, principally shareholder, treasury management, banking, debt, fund and corporate administration services. Please refer to the “Legal and Regulatory Status” page on the Link Asset Services website www.linkassetservices.com for more details on the trading companies in the Link Asset Services division. All of the companies are wholly owned subsidiaries of Link Administration Holdings Limited (“Link Group”). For more information on Link Group, please visit www.linkgroup.com.

Link Market Services is a trading name of Link Market Services Limited and Link Market Services Trustees Limited. Company details of each are specified in the ‘Legal statement’ page on this website.

  1. What is this Privacy Policy about?

At Link we collect personal information about you and are committed to protecting this information and your privacy. Set out below is an explanation of how we use, collect and safeguard your personal information. This Privacy Policy applies where any company within Link, and in particular, Link Market Services Limited, Link Market Services Trustees Limited and each of their subsidiaries receives personal data through this website.

Where you apply to receive a specific service from us, such as our dividend reinvestment plan service, corporate sponsored nominee service and share dealing service, we may collect personal information from you in addition to the personal information collected in accordance with this Privacy Policy. Details of such additional personal information that we collect, and the manner in which we use, collect and safeguard such additional personal information will be set out in the terms and conditions and/or the privacy notice made available to you in relation to such specific service.

  1. What personal information do we collect and where do we collect this from?

As part of your use of our website you have the option on certain pages within this site to submit personal information to us by email, online enquiry or quotation forms. Depending on the services, products or information you request from us, we may collect the following personal information from you as a result of your use of this website, when you complete the appropriate forms or when you correspond with us:

  • your name, address, email address, telephone number and other contact details;

  • your date of birth, nationality and national client identifier information;

  • your bank account details or other payment or financial information;

  • information on your current shareholdings; and

  • your shareholder reference number (IVC);

  • a record of any correspondence you have with us;

  • website security questions and answers;

  • your website user name combined with your passwords; and

  • online identifiers including IP address and cookies.

  1. Why do we collect your information?

We collect this information in order for you to use our website and to provide any services to you. We will collect and use your information only if we are able to satisfy one of the lawful bases for processing set out in the data protection laws. This will be the case where:

  • it is necessary to provide the product or service you have requested, for example, if you wish to receive one of our services such as our corporate sponsored nominee service, dividend reinvestment plan and share dealing service, we will require some personal information including your name, address, date of birth, bank account details;

  • it is necessary for us to meet our legal or regulatory obligations, for example, to tell you about changes to our terms and conditions or for the detection and prevention of fraud;

  • it is in our legitimate interests, for example, to provide you with appropriate information and guidance so you are aware of the options that will help you get the best outcome from your service, to develop new products and services, to conduct research and collate information to improve the products and services we offer; and

  • it is in the legitimate interests of a third party for example, sharing information with your employer company in relation to the dealing of shares that have vested from an employer provided employee share plan.

Where the processing is in our legitimate interests or those of a third party, we will always conduct an assessment to ensure that this use of your personal information is not excessive or unnecessary or otherwise more intrusive than it needs to be.

In addition, we are required by law to obtain “know your client” information in relation to some of our services (as detailed in the specific terms and conditions for such services) and this includes certain personal information.

  1. How do we use your personal information?

We will use the information we hold about you for the following purposes:

  • to facilitate your use of our website;

  • to assess any application you make to participate in any service we provide;

  • to provide you with the services, products, and/or information you request from us;

  • to check your identity;

  • to prevent and detect fraud and/or money laundering;

  • where relevant, to maintain your account on this website;

  • so that we can communicate with you as necessary;

  • to update your details across several holdings in your portfolio;

  • to carry out analysis about our services and how we might improve them; and

  • to notify you about changes to our services.

Where you have specifically consented to receive this information or where either we or a company in which you have invested has a legitimate business interest to do so, we may also contact you for feedback on the service you received from us or to tell you about Link Market Services’ products and services which we think may be of interest to you. If you at any time prefer not to receive such communications you can let us know at any time by contacting us using the details contained at the end of this document.

  1. Who do we share personal information with?

We will only disclose your personal information in accordance with applicable laws and regulations. We will disclose your information to the following third parties:

  • any member of the Link Group which means our subsidiaries, our ultimate holding company and its subsidiaries (from time to time) as necessary to perform or provide the relevant service to you or to accommodate your request;

  • the company in which you have invested, such company’s registrar and/or nominee provider and Euroclear UK & Ireland Limited (if entitled to such information), all of which may disclose such information to any person with legal or regulatory power over them such as regulatory, tax or governmental authorities, as appropriate;

  • any person with legal or regulatory power over us (such as the Financial Conduct Authority, policy or the Serious Fraud Office) that may require disclosure on legal grounds;

  • any replacement provider of services we offer; and

  • service providers engaged by us to help us run our business and perform the relevant services requested. Such service providers will include, for example, cloud storage providers (engaged by us to provide electronic storage facilities for our business data and your information), brokerage firms (engaged by us to facilitate deals in securities you instruct us to undertake), printer and mail firms (engaged by us or by the company in which you have invested, to facilitate the printing and mail-out of communications and documents relating to the relevant service provided to you) and providers of risk management platforms and reporting tools (engaged by us to record and governance, risk and compliance in accordance with best practice risk management procedures).

Some of these third parties (including Link Group subsidiaries and service providers) may be outside of the European Economic Area (EEA). We will ensure that any such subsidiary or service provider has put in place adequate safeguards to ensure that your information is held securely and in accordance with this Privacy Policy. By submitting your personal data and using this website, you agree to the transfer, storing and/or processing of your information by these subsidiaries or service providers.

  1. How do we keep your personal information secure?

We store the information you provide about yourself in a secure database and take appropriate security measures to protect such information from unauthorised access. For example, we have adopted internal data protection procedures and trained our staff on them with a view to preventing breaches of security. All exchanges of information between you and this website go through encrypted channels in order to prevent interception of your information. Public access to your information via this website is protected by a login using your user ID and password. You should ensure that these are kept secret and not divulged to other people.

You recognise that that your use of our website is entirely at your own risk. As Link websites are grouped to the internet, which is inherently insecure, Link cannot guarantee the information you supply will not be intercepted while being transmitted over the internet. Accordingly, Link has no responsibility or liability for the security of personal information transmitted via our website.

  1. How long will we store your information for?

We generally hold your personal data on our systems for as long is necessary to provide the requested services to you and, where you have agreed to specific terms and conditions for a particular service, for as long as is necessary to perform our role under those terms and conditions. The time period for which we hold your personal data in relation to a specific service or product will be set out in the terms and conditions and/or the privacy notice made available to you in relation to such specific service. For all other personal data, we will ordinarily hold your personal data on our systems for 6 years from the date you cease to use our services in order to allow us to comply with our regulatory obligations.

  1. What are your rights?

You have the following rights in relation to how we use your information. If you’d like to exercise these rights please contact us using the contact details listed at the end of this document.

  • Right to be informed – you have the right to know if we are using your information and, if so, the right to access it and information about how we are using it.

  • Right of access – you have the right to request a copy of the information we hold about you.

  • Right of rectification – you have the right to require us to rectify any errors in the information we hold about you.

  • Right to erasure – you have the right to require us to delete your information if our continued use is not justified.

  • Right to restrict processing - in some circumstances, although you may not be entitled to require us to erase your information, but may be entitled to limit the purposes for which we can use your information.

  • Right of data portability – you have the right to require us to provide you with a copy of your information in a commonly used machine-readable format or to transfer your information directly to another controller (e.g. a third party offering services competing with ours).

  1. How do our websites use my Internet Protocol (IP) address and collect cookies?

Each time you use our websites, we will automatically collect certain technical information, including the type of browser you use, the Internet Protocol (IP) address used to connect your computer to the internet, and information about your visit, including the full Uniform Resource Locations (URL), clickstream to, through and from our sites, traffic data and other communication data, the resources that you access, and the information derived from the cookies we place on your mobile device and/or computer. In order to improve the quality of our website and services, we may from time to time send your computer a "cookie". Cookies are text files that identify your computer to our server and are stored on your device. Cookies in themselves do not identify the individual user, just the computer used. Cookies enable us to improve your user experience by avoiding the need for you to enter the same information more than once. They also allow us to analyse user behaviour to improve the functionality and performance of our website.

We comply with the EU cookie regulations as introduced in the UK and Ireland on 25 May 2011 through the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. There are two types of cookies that can be stored on your device:

  • "session cookies", which only last for the duration of your visit to our website and are automatically deleted from your device when you close your browser; and

  • "persistent cookies", which remain on your device after you have visited our website and are not deleted when you close your browser. Persistent cookies are sent back to our server every time you visit our website.

We make use of session cookies, which are essential to maintain security throughout the site, and are not used for tracking purposes. Session cookies are used to help us remember your movements from page to page, avoiding the need for you re-enter the same information. Session cookies are held in memory and expire when you leave our website.

In addition, in order to develop our site in line with customers’ needs, Link use an analytics and optimization service provided by WT EMEA Acquisitions Ltd (WebTrends) to track and analyse how parts of the site are used. We use this information to help improve the site. The data collected by WebTrends will be stored exclusively for analytical purposes and does not result in any personally identifiable data being collected or stored. WebTrends will send your computer a persistent cookie in order to evaluate your use of this site. WebTrends store the information collected by the persistent cookie on servers in the United States, European Union Member States and other countries. WebTrends may also transfer this information to third parties where required to do so by law, or where such third parties process the information on WebTrends' behalf. WebTrends will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. WebTrends will not associate your IP address with any other data held by WebTrends. Link uses WebTrends to optimise this site and improve the service we provide to our visitors. This ensures that the website is fully functional and optimised to create the best possible user experience.

We never gather other information from your disk or computer. We will collect a copy of the data held by the cookie from inclusion in any analysis. We use full SSL protocols when collecting visitor information on secure pages; this ensures that the site’s security is not compromised. We encrypt all transmitted visitor information (even from non-secure pages), so no-one else can read the information we gather. None of the cookies used on our websites collect, record or store personally identifiable information about you.

By continuing to use this website, you are consenting to us placing session cookies on your device for the purposes detailed above. Most users will be able to adjust their internet settings to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user. Please note that the websites to which this site may be linked may also make use of their own cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

11. Following links from our websites

Our site may contain links to other sites. Such other sites may also make use of their own cookies and will have their own privacy policies. You should carefully review the privacy policies and practices of other sites, as we cannot control or be responsible for their privacy practices. We do not accept any liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

12. Changes to this Privacy Policy

Please note that this policy will be reviewed and may be changed from time to time. Any changes we may make to our privacy policy in the future will be posted on this page.

13. Who can you speak to at Link about this Privacy Policy?

Questions, comments and the exercise of your rights regarding this Privacy Policy and your information are welcomed and should be addressed:

  • in the UK: to the Data Protection Officer by email at lmsdpo@linkgroup.co.uk or by post to the Data Protection Officer, Link Market Services, The Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU

  • in Ireland: to the Data Protection Officer by email at enquiries@linkgroup.ie or by post to the Data Protection Officer, Link Asset Services, 2 Grand Canal Square, Dublin 2, D02 A342,

quoting your full name and address, the name of the company that you may have invested in and your investor code (where you have received this on a statement in relation to your investment).

If you wish to make a complaint on how we have handled your personal information, you can contact our Data Protection Officer. Whilst we hope that we can resolve any complaints for you, you also have the right to complain to the relevant supervisory authority about our collection and use of your information:

  • in the UK: the Information Commissioner’s Office. You can contact the Information Commissioner’s Office via their website at https://ico.org.uk/concerns/ or by calling their helpline on +44 (0)303 123 1113.

  • in Ireland: to the Data Protection Commissioner. You can contact the Data Protection Commissioner’s office via their website at www.dataprotection.ie or by calling them on +353 (0761) 104 800.

© 2019 Link Market Services Limited. All rights reserved.

< Begin application process

This web page does not constitute an offer or recommendation concerning the shares referred to. An investment in the securities referred to on this web page should be made solely on the basis of information set out in the Prospectus (comprising a Securities Note, Summary and Registration Document) jointly published by Maven Income and Growth VCT PLC and Maven Income and Growth VCT 5 PLC dated 23 October 2020.

Application Enquiries

In the event of a query please contact the Link Group's non-premium rate helpline on behalf of the Maven VCTs, on 0333 300 1566. Lines are open between 09.00 and 17.30, Monday to Friday (excluding public holidays in England and Wales). Calls are charged at the standard geographic rate and will vary by provider. Calls from outside the United Kingdom will be charged at the applicable international rate. Calls may be recorded and monitored for security and training purposes. You can also contact Link Group by email on vcts@linkgroup.co.uk. Please note that the helpline cannot provide advice on the merits of the Offer or give any financial, legal, investment or tax advice.